What Makes a Certified Pre-Owned Toyota? Frequently Asked Questions Answered

Everyone knows what a new Toyota is, and everyone knows what a pre-owned Toyota is. However, if you've ever been to a dealership, or even if you've ever seen a commercial for one, you've probably heard a certain three-letter acronym thrown about: CPO. CPO stands for "Certified Pre-Owned," but even that just raises further questions. What makes it certified? Who does the certifying? We're proud to offer this FAQ to answer any CPO questions you have, and to give you an idea of just what CPO entails.

Can Any Toyota Become CPO?

Nope! While any vehicle can become pre-owned, not every vehicle can become CPO. In order to even be considered for the certified pre-owned process, a Toyota needs to fulfill two criteria. It needs to have under 85,000 miles on the odometer, and it needs to be six model years old or younger. Of course, that's not the actual CPO test; that just means the car is allowed to take the test.

How Does a Toyota Become Certified?

If a Toyota model meets those two criteria, the next step is a rigorous 160-point inspection process, which is conducted by a factory-trained technician. Everything from the brakes to the blinkers are inspected, and everything needs to live up to the high Toyota standards. If even a single point is lacking, it needs to be either repaired or replaced. Otherwise, the vehicle is not good enough to become certified pre-owned. CPO is the manufacturer's way of ensuring the vehicle's quality.

Do CPO Benefits Continue After I Buy the Toyota?

CPO Toyota models undergo tests before they're put on the lot, to give you extra peace of mind. The best part is that the benefits don't stop there. Every CPO Toyota comes with a special CPO warranty: a 12-month/12,000-mile (whichever comes first) comprehensive warranty, and a 7-year/100,000-mile limited powertrain warranty from the original date the Toyota was first sold as new. For hybrid models, there's an 8-year/100,000-mile factory hybrid battery warranty.

If something happens to you on the road, and you get stuck, Toyota has you covered. With Certified Pre-Owned Toyota models, you even get a full year of roadside assistance. If you ever change your mind about your CPO Toyota and you decide to sell it, that warranty is fully transferable at no extra cost.

Often times when people are buying a used car, they worry about what it went through under the previous owner. That's not a problem with CPO Toyota models, as they all come with a free CARFAX vehicle history report. You always know exactly what a Certified Pre-Owned Toyota has been through.

Come See for Yourself

If you think you'd like to drive a CPO Toyota, you're in luck! We have a wide selection of CPO Toyota models here at Toyota of Bristol. Take a quick look, and see if any of our CPO Toyota models catches your eye. We know we have just the CPO Toyota for you.

If you have any questions about our CPO Toyota models, our team of Toyota experts has plenty of answers. Give us a call to get in touch, or come talk to us in person here in Bristol, TN. We will answer any Toyota-related questions that you can come up with, and if one of our models catches your eye, we'll even help you set up a test drive. After all, the best way to decide if a vehicle is right for you is by seeing how it handles. We're proud to serve drivers from all over the Kingsport, Johnson City, Abingdon, and Marion areas here at Toyota of Bristol. We can't wait to help you too.

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Toyota of Bristol

3045 W State St
Hours and Directions Bristol, TN 37620

  • Sales: (423) 764-3155
  • Service: (423) 764-3155
  • Parts: (423) 764-3155


  • Monday 9:00am - 8:00pm
  • Tuesday 9:00am - 8:00pm
  • Wednesday 9:00am - 8:00pm
  • Thursday 9:00am - 8:00pm
  • Friday 9:00am - 8:00pm
  • Saturday 9:00am - 8:00pm
  • Sunday Closed